- paddywacsAsked on November 23, 2013 at 07:18 AM
- JotForm SupportjonathanAnswered on November 23, 2013 at 03:42 PM
Since you are using Paypal payment gateway on your subscription, please do the ff: steps to properly cancel your subscription
1. Log in to your Paypal account
2. Find the latest payment you have made to JotForm
3. Click on the subscription number on that transaction
4. Click on the "Cancel Subscription" button.
You can also visit this page for more detailed information on how to cancel a Paypal subscription.
Hope this help.