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lovingkindnessvetAsked on March 6, 2021 at 1:26 PM
Hello,
All the information I want to include from the form is loaded to the pdf, but only the first page of the pdf downloads when I load a submission. Is there a setting I am missing?
Thank you,
Marian
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VincentJayReplied on March 6, 2021 at 7:09 PM
Hi Marian,
Do you want a one-page PDF or two pages? I checked your PDF document and it is a two pages PDF.
We can try and reduce the font size to squeeze all content into one page. Please clarify so we can assist you better. Thank you!
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lovingkindnessvetReplied on March 7, 2021 at 2:19 PM
Hello,
The problem is, the pdf has two pages of information on it but only the first page will download. Ideally, both pages should download. As it is, half the information is gone once you download to the pdf. (you can see both pages of information in the pdf editor for the "bob" pdf) I don't think we could cram both pages into one one, but we also can't afford to lose the information about peoples cremation choices that is listed on the second page. Thank you!
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Jessica JotForm SupportReplied on March 7, 2021 at 10:59 PM
Hi lovingkindnessvet, thank you for updating us.
I was able to download both pages from my end. Could you kindly let us know where did you download the PDF from (such as from email, Tables, PDF editor, or somewhere else)?
We await your updated response.