Open the redirect URL on a popup instead of new tab.

  • TV3licenses
    Asked on March 6, 2021 at 6:45 PM

    I have other question regarding the thank you page redirecting.

    When the persons answers the question correctly and submits, the he sees another form ti register for prize to win.

    The thing is now, that when I set up thank you page to redirect and set the rule, to redirect to certain form, it redirects to a separete tab on the web with this form.

    The redirect option is not good for us, IS IT POSSIBLE to open the second form as a pop up on the same page? but not redirection to another form rewriting the page.

    So this is the first screen with the question https://prnt.sc/10enrrp

    and when submitted it rewrites the whole page and this apears on the whole page https://prnt.sc/10ens5f

    I need this to open the same way like the first pop up question.


    Please help or give some code/css to fix it!

  • Jed_C
    Replied on March 6, 2021 at 7:06 PM

    It looks like you have embedded your form on a website, can you please share to us the exact link where your form is embedded? I checked your domain tv3.lt and there's a lot of pages so I'm not sure where the form is currently embedded.

    As for the redirecting issue, I'm not sure if you can control it in Jotform Builder, but kindly share the link where you have embedded the form so we can check for possible solution.

    Looking forward for your response.

  • TV3licenses
    Replied on March 7, 2021 at 4:35 AM

    Hello,

    yes, it is right here on the wheel https://www.lamaistas.lt/laimes-ratas when you spin on the prize, the question pop up appears, when you submit, redirection appears...

  • John Support Team Lead
    Replied on March 7, 2021 at 9:01 AM

    I can see that you have embedded the forms on a lightbox. Unfortunately, it is no possible to redirect the Thank You page into another lightbox since you cannot add custom scripts into the form's Thank You Page.

    As a workaround, you can embed the next form on the same page and just redirect your submitters to that specific section of the page by using this method: how-to-redirect-to-a-particular-section-of-a-page-using-html-or-jquery/

  • TV3licenses
    Replied on March 7, 2021 at 10:39 AM

    No, it is not the case.

    Maybe you have other option here, that the other pop up would open on the same page? after submission, and just another pop up. And that it wouldn't close the main page.

  • John Support Team Lead
    Replied on March 7, 2021 at 12:57 PM

    I'm sorry but I can't find any method to achieve that. As I mentioned, we cannot add custom scripts to the Thank You page, so it will always redirect out of the page where the form is embedded.

  • TV3licenses
    Replied on March 7, 2021 at 1:18 PM

    Okay, I found the solution, thanks :)