What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens on the 11th SSL Secure Submission?

    Asked by Tezra on November 23, 2013 at 10:52 PM

    I'm launching a campaign with payment integration and I don't think I'll get more than 10 submission by the end of the month but I wanted to know what happens if I do.

  • Profile Image

    Answered by Cesar on November 24, 2013 at 03:11 AM

    As this is a free account, on the 10th submission the account and forms become disabled, they are activated once the form reset comes into effect, which should happen on the 1st of every month.

    If you do start having you account disabled early within the month, I would suggest to consider upgrading to on of our payment plans. 

    If you do need further support. Do let us know. Thank  you.