What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Made a form as guest - how do I edit it?

    Asked by Matthew on November 24, 2013 at 07:13 PM


    I made a form with the web address http://form.jotform.me/form/32750848495466 as a guest user. Initially, when I entered the main page of Jotform, I was able to modify the form. However, recently I tried to access it and was no longer able to.

    How do i approach this?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 24, 2013 at 08:54 PM

    Hello Matthew,

    Upon checking your form, I found it to be associated with a guest account. This type of accounts are created when you do not sign up or sign in to your JotForm account and start building your form. 

    To solve this problem, I would suggest you to sign up for a free JotForm account with this email address. Most likely the form should automatically move to your new account. Do get back to us if it does not and we will manually move the form. Once the form is in your account, you should be able to edit it.

    Thank you!