What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Integration with WP page

    Asked by monroerealtraining on November 24, 2013 at 07:58 PM

    Hello,

     

    I love your JotForm builder. I have created a form. I've tried several different methods of adding my client's form to his website.

     

    [jotform id=33277403717859]

    <script type="text/javascript" src="//form.jotform.co/jsform/33277403717859"></script>

    First is using JotForm Integration tocken plug in and the second is embed code I copied from the form in JotForm. Neither are working. What else is causing this to not display? Please advise.

    Form should display on https://monroerealtraining.com/wp/contact-us/

    I can provide access to WordPress admin if you are interested.

    Thank you.

    Jennifer Niles
    web designer for Monroe Real Training

    Page URL:
    https://monroerealtraining.com/wp/contact-us/

    wp JotForm jsform different builder
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    JotForm Support

    Answered by ashwin_d on November 24, 2013 at 10:49 PM

    Hello Jennifer,

    I'm sorry for the trouble caused to you.

    Have you checked our guide already on how to embed your form in wordpress? Please check the following guides : http://www.jotform.com/help/4-Adding-Forms-to-Wordpress

    You may also like to check our plugin guide:  http://www.jotform.com/help/174-Wordpress-Plugin

    Have you tried embedding your form with iFrame embed code? Please do so and see if that helps you. Here is a guide to help you grab iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you have already checked these guide and still unable to embed your form in your WP contact us page, we will be happy to assist you. Do share your WP login credential and also let us know which version of WP you are currently using.

    Thank you!

  • Profile Image

    Answered by monroerealtraining on November 26, 2013 at 07:33 PM

    I view this page on another website/computer and it appeared for me, I did a test, submitted, got the thank you page. I went to a different page and then back to the Contact Us page, the form is not there again. Something is not feeding correctly or something? Is there a way to view log or something with the form?

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    JotForm Support

    Answered by jonathan on November 26, 2013 at 09:09 PM

    Hi,

    From what I have checked in your website https://monroerealtraining.com/wp/contact-us/ there are 2 forms embedded.

    And this one http://form.jotform.us/form/33277403717859?902267377  I think is causing issue because it is embedded using script code which is conflicting with the other scripts in your website page.

    I suggest you take this steps to get a fresh start on the page where you embed the form.

    1. Remov ALL embedded JotForm form in the page. 

    2. Embed one form using the WP Embed App http://apps.jotform.com/app/wordpress_embed_form

    Make sure to follow the screen instruction on using the WP embed form app.

     

    Please try our suggestion. Inform us if issue remains.

    Thanks.

  • Profile Image

    Answered by monroerealtraining on November 26, 2013 at 10:38 PM

    I created a new page, In that icon area in the Visual mode tab that icon button does to the e-commerce products data, nothing for jot form to insert the script. I've even tried adding the script in the Text tab which should work but doesn't. Can you email my web designer jen@jengraphdesigns.com and work with her directly to resolve this? She can provide you the WP admin info to take a look there. Would be most helpful. Thank you.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 27, 2013 at 10:28 AM

    Hi,

    First, uninstall your current Jotform Embed Plugin and I would suggest using our own WordPress Embed Form Plugin: Embed Form Plugin for Wordpress. After you install this one, the shortcode should be like this:

    [jotform id="33277403717859"]

    This should work for both the Visual and Text Tabs of the WordPress page/post editor.

    I will contact your Web Designer.

    Thanks