trying to download pdf versionof form submissions...

Hi,

I got an email with a link to download pdf forms via Zip. but it comes up with an error error when I try to open.

:'( · JotForm

I can download all in an Excel fil or individual pdfs - but wondering if this could be looked in to?

Thanks

Lucinda

This is due to privacy settings on your account that requires you to be logged into your account on the same browser:

Otherwise, disable the options as shown above from your Account settings page.

Please test and let us know.