What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple Upload button has styling issues

    Asked by creativedp on November 25, 2013 at 04:51 PM

    Configuração do elemento Upload

    Boa noite pessoal,

     

    hoje (25/11) percebi que a configuração está do Upload está fora de padrão...como mostra a imagem em anexo,

    entro nos meus formulários aqui no meu painel e está td normal.

     

    testei em vários navegadores..e o problema é o mesmo.

     

    o que seria ?

     

    desde já obrigado.

     

    att

    Daniel

     

    .

    Screenshot
    multiple upload
  • Profile Image
    JotForm Support

    Answered by ardy0689 on November 25, 2013 at 05:35 PM

    Hello, we apologize for this inconvenience.

    Can you please give us the form URL of the form in the screenshot. I am having trouble finding which of your forms is the correct one.

    We will wait for your reply. Thank you

  • Profile Image

    Answered by Daniel on November 25, 2013 at 05:42 PM

    Olá,

     

    a URL não está online...e sim offline estou criando ainda está pagina...

     

    no painel da JotForm..fica correto..e ontem na minha pagina off também estava correta, o problema começou hoje.

     

    att

    Daniel

    .

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 25, 2013 at 06:16 PM

    We were able to reproduce this issue, so now it has been escalated to our Development Team.

    The problem will be fixed, and then we will get back to you.

  • Profile Image

    Answered by creativedp on November 25, 2013 at 06:39 PM

    Olá..

     

    agora está normal novamente...solucionado.

     

    obrigado pela atenção.

     

    att

    Daniel

     

    .

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 25, 2013 at 07:05 PM

    Yes, we have been informed that the issue is resolved

    -If the problems continue make sure to clear the form's cache

    -if it  does not work, edit the form and click on save without touching anything else

    If the problem still continues please do let us know