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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bug:No HTTPS links when downloading form source locally

    Asked by tresextio on November 25, 2013 at 09:16 PM

    I use the form's source code. I tick the "Secure form" checkbox.

    If I use the code in the textarea, the post-URL in the form uses HTTPS.

    If I use the downloadable files, the post-URL in the form uses HTTP.

    What is the reason for this?

    form source source textarea checkbox style POST
  • Profile Image
    JotForm Support

    Answered by ardy0689 on November 25, 2013 at 11:41 PM

    Hello. We apologize for this inconvenience.

    I have been replicating this issue as well. It seems that the Javascript references and CSS references are still in HTTP on source code but HTTPS in normal embed methods. I will escalate this to our development team to notify them as I am not sure if this is a bug or not. Our development team have better understanding on this matter.

    For the meantime, please have all HTTP:// and domain to change to this

    https://static-interlogyllc.netdna-ssl.com

    So if you have this as example:

    http://cdn.jotfor.ms/css/styles/nova.css?3.1.1094

    change it to:

    https://static-interlogyllc.netdna-ssl.com/css/styles/nova.css?3.1.1094

    Thanks for letting know about this. We will update you here on this thread for any progress on this matter. Thank you

  • Profile Image
    JotForm Support

    Answered by ardy0689 on November 25, 2013 at 11:49 PM

    I would like to add that you should not replace the HTTPS ones if they are already there but change all HTTP sources and references only. I think a few of them on the source code might have HTTPS already. Thanks.

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    Answered by Bobbig on December 10, 2013 at 12:32 AM

    I cannot see any updates, neither here or on the source files. The posting URL in the form is still unsecure: http://submit.jotform.co/submit.php

     

    1. Don't you consider this issue important?

     

    2. What URL should one use to post a form securely (when using the source code files)? The above mentioned https://static-interlogyllc.netdna-ssl.com ??

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on December 10, 2013 at 04:45 AM

    @Bobbig

    We are truly sorry to say but there's no updates about this as of yet. We completely understand your eagerness to have this fixed, but our developers are extremely busy with the other prioritized bugs and projects. The ticket is still on our developers to do list so we can assure you that this will be fixed sometime soon as long as they're done with the other things.

    By the way, editing the links to a secure one is pretty easy so you can do this manually with your forms.

    Example:

    Just change http to https on this URL http://submit.jotform.co/submit.php if you'd like to enable secure submissions.

    Another way is to,

    a. preview your secure form on your browser (e.g. https://secure.jotformpro.com/form/33432018594958),

    b. view it's source code (right click > view page source),

    c. find (Ctrl+F) action= on the source code then copy the URL next to it and replace http://submit.jotform.co/submit.php on the downloaded source code. That's it! It should then transform the form submissions from regular to SSL (secure).

    Regarding on your 2nd question, I believed you can get all the secure file references when you follow the guide above. When you load the secure form on your browser, all the file URLs will be served with https when you view its source code.

    If you still have further questions about this, please open a new thread for your question so we can assist you further. Thanks!

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    JotForm Support

    Answered by alp_deniz on June 05, 2014 at 04:46 PM

    The issue has just been fixed. Please accept our apologies as we have been busy for a long time.

    Kind regards