What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to integrate jotform into a business application.

    Asked by cubique on November 26, 2013 at 10:10 AM

    Hi, I would like to integrate jotform into a business application for a client of mine.

    Is there a way in which I am able to do it such that he will not know that it's from jotform. 

     

    Another thing is that, if that's not possible, if I paid his first year on jotform for him with my credit card, for the subsequent years, would my credit card details be stored? As, for any further renewals, I would like him to pay it himself instead.

     

    Thank you!

    JotForm integrate credit card
  • Profile Image
    JotForm Support

    Answered by Welvin on November 26, 2013 at 11:34 AM

    Hi,

    Jotform API would allow you to build apps for Jotform, please kindly check it here: http://api.jotform.com/docs. If you want some help with regards to our API system, please direct it to the API Team through this contact page: http://api.jotform.com/docs/#contact.

    Your card will be stored NOT unless you will cancel the subscription. So, if you want to turn over the subscription to your client, we suggest to cancel the payment using your card and let your client re-upgrade using his/her card.

    Thanks 

  • Profile Image

    Answered by cubique on November 26, 2013 at 12:08 PM

    Hi!

    Thanks so much for your response!

    If I choose to pay the 1 year subscription, can I automatically cancel the payment on the card after it's gone through so that for the 2nd year, it would not be deducted from my card?

     

    For example, November 2013, I buy the 1 year subscription so that it last till next year november 2014. Once the amount has been deducted, can I remove my credit card details in December 2013?

     

    Thanks!

  • Profile Image
    JotForm Support

    Answered by Welvin on November 26, 2013 at 03:27 PM

    Hi,

    Our pleasure to help. Yes, you can. If you cancel right after the payment, the system will set a schedule downgrade date for your account. On the next year, you can then let you client to re-upgrade if he/she want to continue using the paid plan. Of course, since you cancel the payment using your account, the system won't charge you again.

    Thanks