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    Show and Hide conditions do not work properly

    Asked by flowerpower on November 26, 2013 at 12:48 PM

    I have put only the first 3 set of conditions in the form below but I dont get the desired results. Even though the form is in greek and you probably wont understand it, the point is that even though i ask the form to do different things selecting the one or the other option of the radio button, ALL fields appear instead...

    https://secure.jotformpro.com/form/33245223142947

    Page URL:
    https://secure.jotformpro.com/form/33245223142947

    conditions
  • Profile Image
    JotForm Support

    Answered by Mike_T on November 26, 2013 at 03:48 PM

    Thank you for contacting us.

    Your Show and Hide conditional actions are conflicting between each other. The Show condition is automatically adding the opposite Hide rule. In other words, you may try to use only Show conditions, and this will show the corresponding options only.

    Please check the following form:

    http://form.jotformpro.com/form/33295751908968

    It has two conditions with Show actions only.

    You can clone that form to check it on your end.

    If this is still not clear, we can try to provide some other example.

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    Answered by flowerpower on November 27, 2013 at 02:04 AM

    No it still makes no sense. I have tried what you said and still the result does not reflect the input. If there are limitations to conditions I must know cause this is just step 1 for this form. Each radio button creates another set of conditions.

    Please look at the changes I've made and the corresponding result:

    https://secure.jotformpro.com/form/33245223142947

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    Answered by pinoytech on November 27, 2013 at 11:07 AM

    Hi,

    I've clone your and found out that the only condition which doesn't work is the condition for your submit button. It seems that the condition you want to achieve is "If Έχεις κάνει MONEY BACK field Is Filled Then Show Submit button", right?

    In order to fixed the issue, you need to create a separate condition for your submit button. So, your condition would be:

    You might like to take a look at this clone form: http://www.jotformpro.com/form/33304828062955

    If you need further assistance, please feel free to contact us at anytime.

  • Profile Image

    Answered by flowerpower on November 28, 2013 at 02:41 AM

    Still no luck with what I am trying, is there like a manual that explains the logic behind conditions?

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    JotForm Support

    Answered by abajan on November 28, 2013 at 05:53 AM

    @flowerpower

    Upon examining your form, I think that it would be simpler to insert page breaks


    and use Skip to a page or end of the form conditions instead of "Show / Hide a form" field conditions:


    I'll see what I can do and get back to you.

    In the meantime, these are the guides we currently have on setting up conditions:

    Smart Forms Using Conditional Logic

    How to Hide or Show Multiple Fields at Once Based On a Single Conditional Entry


    Thanks

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    JotForm Support

    Answered by abajan on November 28, 2013 at 07:29 AM

    @flowerpower

    Please test this clone of your form. Is that the functionality you wanted to achieve?

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    JotForm Support

    Answered by abajan on November 28, 2013 at 07:33 AM

    Hold on, it's still not working correctly. This may be kind of tricky to do but let me try again.

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    Answered by flowerpower on November 28, 2013 at 07:50 AM

    again with page breaks, it makes no sense. There are some fields from one page that appear in both selections. Look what I have now...

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    Answered by flowerpower on November 28, 2013 at 07:52 AM

    The first condition is hide all, so why arent all fields hidden in the first place... insane...

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    Answered by flowerpower on November 28, 2013 at 08:37 AM

    CLONE FIXED!

    http://form.jotformpro.com/form/33313668486967

    I see some minor bugs but will do as is ;)

    Where do I send the champagne?

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    JotForm Support

    Answered by abajan on November 28, 2013 at 08:38 AM

    That's GREAT!

    You may send the champagne to all of us ;)


    Cheers