Jotform issues

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    free2bkit
    Asked on March 10, 2021 at 10:45 PM

    Hello,

    I receiving a "payment this message at the bottom of my jotform. The screenshot is attached. I do not have a payments method widget in the form. How do I fix this?



    Screenshot
  • Profile Image
    grace
    Answered on March 11, 2021 at 05:45 AM

    Hi free2bkit,

    We apologize for the inconvenience this has caused. I've cloned and tested your form and I was able to replicate the issue. I have escalated this issue to our developer team, however, we cannot give you ETA on it, as it depends on their workload. We will inform you if there are any updates about your request via this thread. 

    If you need further assistance, please let us know.

  • Profile Image
    Kit Jackson 
    Answered on March 11, 2021 at 09:40 AM

    Ok. Thank you!