Getting payment error in square integraiton

  • thefairycardmotherga
    Asked on March 10, 2021 at 11:38 PM

    Hi! I cannot process payments. .y customers are receiving an error message. I have attached a screenshot. The integration is still in place. I am not sure the fix. Please help thank you so much

    Jotform Thread 2958795 Screenshot
  • Vick_W Jotform Support
    Replied on March 11, 2021 at 5:38 AM

    Hi there,

    Please disconnect the integration then delete the product list.

    1615459015 6049f2c7b5abd Screenshot 10

    Then please add the product list and payment integration again.

    1615459059 6049f2f3b73d7 Screenshot 21

    The reintegration will fix the errors in the integration. Please try it and let us know if you need further assistance.

    Thanks