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    I don't have a "save" button when i finish editing my labels.

    Asked by Sophie Debacker on November 26, 2013 at 03:40 PM

    I don't have a "save" button when i finish editing my labels... I can only go back or close the window ! I'm so sad because I would love to use this!



    This is a re-post of a comment on Create Multilingual Forms for a Global Audience

    love
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    JotForm Support

    Answered by EltonCris on November 26, 2013 at 05:07 PM

    Hi Sophie,

    Save button is on every section of the provided text translation. You have to save each translated text. After that, click go back and click save again to save all the changes.

    Example:

    Hope this helps. If you still have difficulties, let us know here. Thanks!

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    Answered by msjulesetmoi on November 29, 2013 at 04:23 PM

    Hi EltonCris, 

    Thank you for your answer ! I did that like a hundred times and it didn't work.

    I save and when I click on Go Back it clears all the fiels. I tried to put English as the first language and it didnt work either.

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    JotForm Support

    Answered by jonathan on November 29, 2013 at 04:46 PM

    Hi Sophie,

    Please tell us which of your form you are trying to translate when you encountered this issue. We will check further.

    So far, I did a translation test on your form Myriam et Dara and was able to apply and save the translated text. But we need to know which specific form you are referring to so we can focus our testing on the particular form.

    Thanks.

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    Answered by Sophie Debacker on November 30, 2013 at 05:33 AM

    Hi Jonathan,

    It works! The thing is if I want to edit my translation all I wrote the first time is gone... For exemple, I change my label in French so I wanted to edit it in English. I went on the translation thing and I had to write again the translation for all the labels...

    It's the right form (Myriam et Dara).

    Thanks again for your help!

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    JotForm Founder

    Answered by aytekin on November 30, 2013 at 03:39 PM

    One of our developers will look into this issue and we will fix what is causing with the saves. Losing unsaved changes is unacceptable. So, I let our developers know about it. 

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    Answered by emrew86 on December 02, 2013 at 03:23 AM

    Hi Sophie Debacker, I see that you had a problem with the translation wizard. 

    "I change my label in French so I wanted to edit it in English. I went on the translation thing and I had to write again the translation for all the labels" 

    You changed the all labels' text and clicked to "Go Back" button and changes were not saved so you want us to add the "save button" again on the "Edit Translation page".

    Do you confirm this? or Do you have another problem?

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    Answered by emrew86 on February 21, 2014 at 03:28 AM



    Save button has been added on Edit Translation page.