I'm not having a response with my form: http://www.

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    linagarzon5017
    Asked on November 26, 2013 at 03:40 PM

    I'm not having a response with my form: http://www.thebilingualnews.com/contact-us.html

    The language button doesn't work.



    This is a re-post of a comment on Create Multilingual Forms for a Global Audience

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    EltonCris
    Answered on November 26, 2013 at 05:18 PM

    Hi there,

    The form conflicts with your existing site scripts. Please re-embed it using iframe to resolve the problem. http://www.jotform.com/answers/295888

    Thanks!

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    linagarzon5017
    Answered on November 26, 2013 at 06:29 PM

    when I use iframe the whole form doesn't show up:

     

    http://linagarzonportfolio.businesscatalyst.com/contact.html

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    jonathan
    Answered on November 26, 2013 at 08:15 PM

    Hi,

    I checked your website http://linagarzonportfolio.businesscatalyst.com/contact.html 

     

    I was able to see the form just fine though. 

    Please tell us if this is not the form and website you are referring to.

    Thanks.

  • Profile Image
    linagarzon5017
    Answered on November 27, 2013 at 12:28 AM

    That is the form I'm referring to. The submit button is no where to be found. It's cut off from the bottom.

  • Profile Image
    EliezerN
    Answered on November 27, 2013 at 10:46 AM

    Thanks for contacting us

    I checked your page and I was able to see what you are talking about, the submit button does not appear:

    To fix it you need to increase the height size of the iframe code to 670px or more: 

    So, your form iframe code will be this one:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.co/form/31945745585871" frameborder="0" style="width:100%; height:670px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    You can increase the height if it needs more.

    I hope this helps. Please let us know if you still need assistance with this or kindly open a new thread to post unrelated concerns.

    Thanks 

  • Profile Image
    linagarzon5017
    Answered on November 27, 2013 at 12:54 PM

    I increased the height and I still get no submit button: http://linagarzonportfolio.businesscatalyst.com/contact.html

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    EltonCris
    Answered on November 27, 2013 at 03:04 PM

    @linagarzon5017

    Please re-embed your form without the supporting script code, use only the iframe. You can use the following code.

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotform.co/form/31945745585871" frameborder="0" style="width:100%; height:680px; border:none;" scrolling="no"></iframe>

    This should fixed it. Thanks!

  • Profile Image
    linagarzon5017
    Answered on November 27, 2013 at 04:04 PM

    Yes this works.. thank you so much :D