What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not having a response with my form: http://www.

    Asked by linagarzon5017 on November 26, 2013 at 03:40 PM

    I'm not having a response with my form: http://www.thebilingualnews.com/contact-us.html

    The language button doesn't work.



    This is a re-post of a comment on Create Multilingual Forms for a Global Audience

    www doesn't work
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    JotForm Support

    Answered by EltonCris on November 26, 2013 at 05:18 PM

    Hi there,

    The form conflicts with your existing site scripts. Please re-embed it using iframe to resolve the problem. http://www.jotform.com/answers/295888

    Thanks!

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    Answered by linagarzon5017 on November 26, 2013 at 06:29 PM

    when I use iframe the whole form doesn't show up:

     

    http://linagarzonportfolio.businesscatalyst.com/contact.html

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    JotForm Support

    Answered by jonathan on November 26, 2013 at 08:15 PM

    Hi,

    I checked your website http://linagarzonportfolio.businesscatalyst.com/contact.html 

     

    I was able to see the form just fine though. 

    Please tell us if this is not the form and website you are referring to.

    Thanks.

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    Answered by linagarzon5017 on November 27, 2013 at 12:28 AM

    That is the form I'm referring to. The submit button is no where to be found. It's cut off from the bottom.

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    Answered by EliezerN on November 27, 2013 at 10:46 AM

    Thanks for contacting us

    I checked your page and I was able to see what you are talking about, the submit button does not appear:

    To fix it you need to increase the height size of the iframe code to 670px or more: 

    So, your form iframe code will be this one:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.co/form/31945745585871" frameborder="0" style="width:100%; height:670px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    You can increase the height if it needs more.

    I hope this helps. Please let us know if you still need assistance with this or kindly open a new thread to post unrelated concerns.

    Thanks 

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    Answered by linagarzon5017 on November 27, 2013 at 12:54 PM

    I increased the height and I still get no submit button: http://linagarzonportfolio.businesscatalyst.com/contact.html

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    JotForm Support

    Answered by EltonCris on November 27, 2013 at 03:04 PM

    @linagarzon5017

    Please re-embed your form without the supporting script code, use only the iframe. You can use the following code.

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotform.co/form/31945745585871" frameborder="0" style="width:100%; height:680px; border:none;" scrolling="no"></iframe>

    This should fixed it. Thanks!

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    Answered by linagarzon5017 on November 27, 2013 at 04:04 PM

    Yes this works.. thank you so much :D