What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Disable Thank You

    Asked by happygrasshopper on November 26, 2013 at 04:22 PM

    Hello, can you provide a disable thank you option?  It would be really helpful.

    Page URL:
    https://happygrasshopper.com/hg-new/position-me-new.php

    hello
  • Profile Image
    JotForm Support

    Answered by jonathan on November 26, 2013 at 05:32 PM

    Hi,

    Are you referring to the default Thank you page upon form submissions?

    You cannot disable this, but you can just create your own custom URL Thank you page or use the Thank you message option.

    Setting-Up-the-Thank-You-Page

    I hope I am able to answer your question. Inform us if not.

    Thanks.

  • Profile Image

    Answered by happygrasshopper on November 26, 2013 at 08:57 PM
    Yes, I have seen these options, unfortunately, with the way I am using the form I can't use a redirect and the thank you message takes me off the page that I am trying to stay on.
  • Profile Image
    JotForm Support

    Answered by jonathan on November 27, 2013 at 06:04 AM

    Hi,

    Our apology for the delayed response.

    Can you please clarify this part...

    the thank you message takes me off the page...

    To my knowledge the custom Thank you message does not get off the current page of the form when it is submitted.

    Are you saying that once you submit your form, it opens a new browser/window to display the thank you message?

     

    Thanks.