Bug Lost all my condition

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    Wtfuck
    Asked on November 26, 2013 at 05:29 PM

    Hello Guys I was adjusting some Conditions and i don't know how it happen but i lost all my condition on this form.

    Is it possible to fix my problem ?

    Thank you

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    Wtfuck
    Answered on November 26, 2013 at 05:53 PM

    Can you at least told me if i need to do again all my condition or you can restore ?

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    jonathan
    Answered on November 26, 2013 at 06:49 PM

    Hi,

    Unless you have a cloned version of the form that still have the original conditions intact, there is no means to restore previous condtions on a current version of a saved form.

    Every time the form is saved, it becomes the latest version. You can use the Undo button to revert to some stages in the form during design. BUT the Undo option will not work anymore if you have saved the form and existed the editor.

    I am sorry to tell you, but you will indeed need to redo the conditions on your current form if they were lost already on the current version.

    As I have mentioned earlier, the best way to avoid this same occurence on bigger and complex form, is to clone your form with versioning so that you can always use the cloned/copy version to get back to, in case the changes are lost.

     

    Thanks.

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    Wtfuck
    Answered on November 26, 2013 at 06:52 PM

    Thank you Jonathan this will teach me a lesson to always clone a version...

    Maybe it will be good to have an history of the last 24h and will be able to restore ?

    Thanks

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    jonathan
    Answered on November 26, 2013 at 07:01 PM

    I understand. We are glad to be of help anytime.

    You can create a separate thread using this link http://www.jotform.com/contact/  for the restore history feature you just mentioned. This way I can properly submit the ticket to our higher team support.

    Provide as much details as you can. We will attend to it as soon as we can.

    Thanks.