Image Upload Not Downloading

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    Anthony Prisco 
    Asked on March 11, 2021 at 11:54 AM

    Hello, we just started using your forms. We are trying to take image uploads but one of them isn't working and is returning an error.

    How can we retrieve that image? I believe it worked when it first arrived but not any more.

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    Yuta_J
    Answered on March 11, 2021 at 05:33 PM

    Hello,


    It seems you are reaching out to us using a guest account. May I have your Jotform username or registered email address? You could also send us a form URL instead, so we could check your account and look into your issues.


    Please get back to us with your account information, so we could further assist you on this issue.


    Best,