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jotform / google docs duplicationAsked by florencejhill on November 27, 2013 at 11:40 AM
Hello (seems i'm sorting all my jotform queries today!)
My jotforms are integrated with google docs. i've just seen that bunch two is duplicated - i'm not sure if this is because you are working on it from an earlier query, or if it's something i can fix? one order that has just come in is on one spreadsheet but not the other duplicate.
Thank you for contacting us.
We re-create the spreadsheet on each form Google Spreadsheet re-integration. However, if your form is creating a new spreadsheet upon receiving a single submissions, then we will need to check this.
Is this creating a new spreadsheet when you are getting a new submission? If yes, please provide us with the form name/URL in question.
Also, we do not update 'old' spreadsheets, the form updates only current Google Spreadsheet.