What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    jotform / google docs duplication

    Asked by florencejhill on November 27, 2013 at 11:40 AM

    Hello (seems i'm sorting all my jotform queries today!)

    My jotforms are integrated with google docs. i've just seen that bunch two is duplicated - i'm not sure if this is because you are working on it from an earlier query, or if it's something i can fix? one order that has just come in is on one spreadsheet but not the other duplicate. 

    cheers

    JotForm integrated sorting hello
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    JotForm Support

    Answered by Mike_T on November 27, 2013 at 02:17 PM

    Thank you for contacting us.

    We re-create the spreadsheet on each form Google Spreadsheet re-integration. However, if your form is creating a new spreadsheet upon receiving a single submissions, then we will need to check this.

    Is this creating a new spreadsheet when you are getting a new submission? If yes, please provide us with the form name/URL in question.

    Also, we do not update 'old' spreadsheets, the form updates only current Google Spreadsheet.