Unable to login

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    Todd George 
    Asked on March 12, 2021 at 08:27 AM

    I had some issues with a form yesterday, and support did some clearing of caches. I don't know if its related, but I can't login to the account. When I attempted to login, it started to load the initial page, but then it logged me back out. I reset the password on the account after it got locked out, but after doing the reset password two times I still can't get logged in.

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    Answered on March 12, 2021 at 11:30 AM

    We are sorry for the inconvenience this may have caused. We had a temporary issue with the login and it seems your account is locked out due to multiple failed attempts. The issue seems already resolved and we have also activated your account. You should be now able to login to your account without any issue.

    Please check again and let us know if you still notice any issue. We will be happy to help.