Why won’t it let me log in?

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    Asked on March 12, 2021 at 08:21 PM

    Why won’t it let me log in?

    This is a re-post of a comment on Prepopulating Fields to Your Jotform via URL Parameters

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    Answered on March 13, 2021 at 10:36 AM


    Please inform us with username/email of the account with the issue, if it's the same username that's used in this post then please respond to the verification email that was sent to your registered email to be able to proceed with account login or password rest.

    Let us know if you need further assistance.

    How to reset Jotform account password

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    Answered on March 13, 2021 at 10:55 AM
    I’m using Neilhicks77 but when it comes to Prepopulated it won’t let me login.
    Can you help please.
    Neil Burton Hicks
    Dog Training
    Dog & Cat Grooming
    Dog Day Care
    Dog Home Boarding
    Cat Visits
    Enclosed Enrichment Play
    New Mills - High Peak
    07795 195 822
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    Answered on March 13, 2021 at 05:42 PM


    I've checked the account you provided, it's active, and you should be able to access it without any issue.

    when it comes to Prepopulated, it won’t let me log in

    Could you please kindly provide additional details about the issue? Namely, do you have an issue with the Field Prepopulator app? If that's the case, please try to use the following link below and check again:


    If the issue persists, you can try to use any other browser and check again.

    Please give it a try and let us know if you need further assistance.

    Thank you!