Why won’t it let me log in?
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kimberleyb_ukAsked on March 12, 2021 at 08:21 PM
Why won’t it let me log in?
This is a re-post of a comment on Prepopulating Fields to Your Jotform via URL Parameters
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AhmedAnswered on March 13, 2021 at 10:36 AMJotform Support
Greetings,
Please inform us with username/email of the account with the issue, if it's the same username that's used in this post then please respond to the verification email that was sent to your registered email to be able to proceed with account login or password rest.
Let us know if you need further assistance.
How to reset Jotform account password
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kimberleyb_ukAnswered on March 13, 2021 at 10:55 AMHi
I’m using Neilhicks77 but when it comes to Prepopulated it won’t let me login.
Can you help please.
Neil Burton Hicks
PAWS
Dog Training
Dog & Cat Grooming
Dog Day Care
Dog Home Boarding
Cat Visits
Enclosed Enrichment Play
New Mills - High Peak
07795 195 822
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NikoAnswered on March 13, 2021 at 05:42 PMJotform Support
Greetings,
I've checked the account you provided, it's active, and you should be able to access it without any issue.
when it comes to Prepopulated, it won’t let me log in
Could you please kindly provide additional details about the issue? Namely, do you have an issue with the Field Prepopulator app? If that's the case, please try to use the following link below and check again:
https://prepopulate.jotform.io/
If the issue persists, you can try to use any other browser and check again.
Please give it a try and let us know if you need further assistance.
Thank you!