I'm out of upload space limit - upgrade now.

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    thisonly1
    Asked on March 14, 2021 at 01:12 PM

    I received an email from Jotform today advising that I'm over my upload limit and so I've deleted masses of Jotform messages but I'm still seeing this message on my account, as though deleting everything has had no effect whatsoever. Your email said that my forms will be disabled on Monday at 12.00 pm EST (I'm in the UK). Please can you not do this until I can establish how to clean out my upload space? It seems like I'm getting virtually no notice about this and I'm being forced into an upgrade when I may not need it. I've been with you for years and this seems like a pretty unreasonable way to behave to give me virtually no notice that you're going to diable my forms if I don't triple my monthly subscription cost.

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    thisonly1
    Answered on March 14, 2021 at 01:21 PM

    Please ignore my query. I've since managed to delete more data and the upgrade request has disappeared.