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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get a message saying my email address is on your bounce list

    Asked by tdunford on November 29, 2013 at 09:48 AM

    Please remove these email addresses from your bounce list.







    Thank you.

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    Answered by EliezerN on November 29, 2013 at 12:33 PM

    Thanks for contacting us.

    I checked our bounce list, but your email addresses were not there. So, they should work correctly. I would recommend you to follow the steps of the next guide to avoid this to happen again in the future: How to setup email alerts to prevent email bouncing related issues

    If the issue reappears, don't hesitate to contact us again and we will further investigate.

    Kindly open a new thread to post unrelated inquiries.