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    I get a message saying my email address is on your bounce list

    Asked by tdunford on November 29, 2013 at 09:48 AM

    Please remove these email addresses from your bounce list.

     

    sliz_laura@durham.edu.on.ca

     

    dunford_trevor@durham.edu.on.ca

     

     

    Thank you.

    email message bounce list bounce
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    Answered by EliezerN on November 29, 2013 at 12:33 PM

    Thanks for contacting us.

    I checked our bounce list, but your email addresses were not there. So, they should work correctly. I would recommend you to follow the steps of the next guide to avoid this to happen again in the future: How to setup email alerts to prevent email bouncing related issues

    If the issue reappears, don't hesitate to contact us again and we will further investigate.

    Kindly open a new thread to post unrelated inquiries.

    Thanks