How can I view the "Hidden For Your Privacy" items in the confirmation email?

  • Allison
    Asked on March 15, 2021 at 11:35 PM

    Hello, I am emailing to ask how I can view my appointment date and time made through JotForm? I can't remember what date I chose and I can't view it ANYWHERE. I am inserting a screenshot to show what I mean. Can you help me please?

    Jotform Thread 2969805 Screenshot
  • Girish JotForm Support
    Replied on March 16, 2021 at 5:33 AM

    It seems that you have filled out a HIPAA form and the form owner has marked all fields on the form as PHI (Protected Health Information). Hence you are not able to see the submissions on the email.

    Please reach out to the form owner to know your dates.