Issues with displaying form submissions in spreadsheet due to Ts&Cs

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    londongreencycles
    Asked on March 16, 2021 at 08:23 AM

    I believe the submissions are not visible due to the large amount of text in one of the cells.

    Assuming this is correct can you suggest a way of showing Ts&Cs to customer and not having them included on the spreadsheet?

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    Bojan_J
    Answered on March 16, 2021 at 10:27 AM

    Greetings.

    The form you have provided doesn't have any fields, which is why you are unable to see any information in it. Currently, this is the form you have shared with us:

    screenshot_4283.png

    You can enable basic fields that are collected from the form, however, these won't have any information since users can't submit the form:

    screenshot_4284.png

    Furthermore, the linked form also doesn't have any Terms field.

    If you are using Short Scrollable Terms widget, you can choose if you wish to send the terms content or not:

    screenshot_4285.png

    Let us know if you have any additional questions.