Reset Password: Why am I not able to reset my password?

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    Scarlet Rambo 
    Asked on March 16, 2021 at 09:13 AM

    I requested a link to be sent to my email in order to reset my password and never did get anything. Can you please send it to me so I can reset it.

    Thank you!

  • Profile Image
    Zahra_S
    Answered on March 16, 2021 at 11:02 AM

    Hello Scarlet,

    Happy to help!

    I checked your email and couldn't find any account with this. Can you please share your account username or email so we can investigate it on our end.

    We will wait for your response.