What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL not working

    Asked by elsolequine on December 01, 2013 at 03:02 PM

    I have an SSL certificate at this domain and have installed a secure form but it will not display on internet explorer unless I choose the optioon to display unsecure content. It wshows up fine in chrome and firefox

    Page URL:
    https://elsolequinepractice.com/payments/

    ssl not working domain content
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    Answered by elsolequine on December 01, 2013 at 05:40 PM

    I would greatly appreciate someone looking at this, I am losing ground falling down the support page!

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    Answered by elsolequine on December 01, 2013 at 07:35 PM

    the hosting company has caused the https to stop resolving so cannot address this issue anyway tonight

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    JotForm Support

    Answered by EltonCris on December 01, 2013 at 09:46 PM

    Hi there,

    Sorry for the delay.

    First off, your page itself seems to have a non-secure content as indicated with my chrome browser. Kindly review.

    I checked the stand lone form and it is showing the security indicator and its fine.

    Kindly try to re-embed your form using secure iframe embed code. This should resolved the problem. If not, please get in contact with your domain name provider regarding on the SSL security error shown on the page.

    Thanks!