What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
May I suggest that you refresh the integration of your form to Google spreadsheet.
You can do this by removing the integration, save the form, and then re-integrate again.
Use this guide How-to-Integrate-Form-with-Google-Spreadsheet
Inform us if the issue remains even after doing this.