I cant export submission

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    aliazz
    Asked on March 17, 2021 at 07:40 AM

    Hi,


    I can't export my Jot form - I've already contacted you yesterday and NOBODY has replied!

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    Richie_P
    Answered on March 17, 2021 at 09:23 AM

    Hello, it seems my colleague has already replied to your issue at this ticket https://www.jotform.com/answers/2970849

    May I know the error you receive when downloading?

    I would suggest you clear your browser's cache and login back to your account to download your submission.

    Let us know how it goes.