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  • Profile Image

    Why is my mail address bounced???

    Asked by nortonclbfr on December 02, 2013 at 11:19 AM

    Hello

    The title says it all.

    Thx for prompt recovery. We are an association and need te form.

    Page URL:
    http://www.norton-club-fr.net/pages/NOUVEAU/C/adherer.html

    hello
  • Profile Image
    JotForm Founder

    Answered by aytekin on December 02, 2013 at 12:56 PM

    Here is the message we received from your IP address:

    alan75@free.fr is IN the bounce list

    Reason(s) : 5.4.7 - Delivery expired (message too old) 421-'Too many spams from your IP= (199.255.193.234), please visit http://postmaster.free.fr/'
    I now removed it from the bounce list. We are using Amazon SES for emails so that might be the reason. Can you ask your service provider to whitelist this IP?