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There seems to be a problem with the Excel download.Asked by btucker on December 02, 2013 at 11:26 AM
When I try to download submissions in an Excel spreadsheet today, I get a message that the spreadsheet is in a different format, and it doesn't open to a useable spreadsheet. It looks like it's downloading as a text file.
JotForm Support Manager
Please accept our sincere apologies for this temporary glitch. Excel/CSV problem has been fixed.
Please, log out and log back in, download again
Let us know if the problem persist in your side
Thanks Jeanette! It works now.
It appears to be fixed, thank you. I was able to download the spreadsheet correctly.
Have an awesome day!
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