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    Bounced email

    Asked by photogenie on December 03, 2013 at 02:32 PM

    email settings say im in you bounce and I need to ask you to remove me?

    email settings bounce
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    JotForm Support

    Answered by EltonCris on December 03, 2013 at 08:07 PM

    Hi,

    Your email address is now removed in the bounce list. It should be fine now.

    Here's the reason why your email ended in the bounce list:

    jeannie_hall@ymail.com is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 554-'delivery error: dd Sorry your message to jeannie_hall@ymail.com cannot be delivered. This account has been disabled or discontinued [#102]. - mta1296.mail.bf1.yahoo.com'

    According to it, your account was disabled. Kindly contact or review this on your email service provider to avoid this from occuring again. Thank you!