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Josh_StowersAsked on March 20, 2021 at 8:43 AM
Hey there - I want to know why there's still branding/ads after I have submitted a form on my new jotform bronze account - after the form is submitted, it asks for the user to create a jotform...this is an ad I don't want as I just paid for the service :/
Please let me know regarding this, can I turn this off? The package said no branding!
Many thanks,
Josh Stowers / 021 2966 087 (NZ)
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Amin JotForm SupportReplied on March 20, 2021 at 6:33 PM
Hi there,
Thanks for reaching out to us!
Upon checking your account, I can see that you're subscribed to the Bronze plan, which allows removing the JotForm branding.
If you would like to remove JotForm branding on forms, you can uncheck the "Branding" option at the bottom of you account settings page as shown below:
I hope I have been of any help.
Should you have any further inquiries, we will be more than happy to help.