What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How come you can't find my account?

    Asked by Connie Owensby on December 03, 2013 at 05:44 PM
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    Answered by gori-mathew on December 04, 2013 at 01:17 AM

    Hello Connie,

    Thank you for contacting us.

    I have checked and can see that you are still in the guest account, you need to register into our Free plan. If you register for an account using the same e-mail account used in the guest account, the forms from the guest account will actually be automatically moved to the new registered account.

    Hit the signup button on our login page to create an account with us.