What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I make a form mobile friendly (for smart phones)?

    Asked by jheimiller on December 04, 2013 at 03:49 PM
    Mobile
  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2013 at 06:20 PM

    Thanks for contacting us. One thing to consider is to use Jotform's default formatting. Some of the available templates from our form template gallery uses a custom image as the background which is not responsive on mobile devices.

    When using the default formatting, and if there are still issues when accessing form to mobile, we can help you add custom CSS codes to the form that would further tweak the form to be more responsive. 

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2013 at 06:24 PM

    By the way, I've check your form and indeed, that was a form from our form template gallery. As mentioned, that form uses an image as the background which is not responsive on mobile devices. You may consider creating your own form instead. 

    Thanks