Unable to login to JotForm account

  • tkalberg
    Asked on March 23, 2021 at 4:03 PM

    One minute I was working in JotForm, the next it was glitching out. Now I can't log in and our embedded forms appear different than they usually do. Is JotForm down or experiencing difficulties at the moment?

  • Laura JotForm Support
    Replied on March 23, 2021 at 11:24 PM

    Hi,

    This might have been only a temporary glitch. Currently, I am able to view your forms normally.

    Just in case, I have also cleared your form cache.
    Please try to log in and check the forms, and if the issue would still persist, kindly try clearing your browser cache.
    If that would not help, let us know and we will investigate further.

  • tkalberg
    Replied on March 24, 2021 at 8:44 AM
    It was a DNS issue in our building. Thanks for your help.
    ...
  • tkalberg
    Replied on March 24, 2021 at 8:46 AM

    It is working now. Thanks.