Submissions not sent to Google Sheets

  • cdsmath5
    Asked on March 23, 2021 at 9:20 PM

    Today not all of the submissions from my form are going into my Google Sheets. I don't know enough about tech to even know where to begin to look to try and figure out what is wrong.

    I signed out of Google and back in hoping that would help, but it didn't.

    I don't know what to do. I don't know why it stopped during the day.

    Any simple help would be greatly appreciated.

    Sincerely,

    Laura Terry

  • Bojan Support Team Lead
    Replied on March 24, 2021 at 6:32 AM

    Greetings Laura.

    Can you please try to remove Google Sheets integration from your form and add it again? You can send all existing data to the new Sheet, or you can select the existing Sheet to continue saving information.

    Let us know if this solution works for you.