Purged and permantlty deleted old submissions but upload storage unchanged

  • Profile Image
    laura.n.stanley
    Asked on March 23, 2021 at 09:31 PM

    When I add up the file sizes, it's around 40M, so I'm wondering why it still tells me I'm over my limit. I can't have my form stop working...

  • Profile Image
    Vanessa_T
    Answered on March 24, 2021 at 06:15 AM

    Please see my response on your duplicate ticket:

    https://www.jotform.com/answers/2989056