Betrifft: Form Anmeldung Didaktikkurs und Tutoren- & Kursleitertagung Mai 2021

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    sgum
    Asked on March 24, 2021 at 07:39 AM

    Guten Tag


    Wir haben heute folgende Meldung erhalten:

    This mail is sent to inform you that your form Anmeldung Didaktikkurs und Tutoren- & Kursleitertagung Mai 2021 has reached it's declared submissions limit. You can increase the form's submission limits from the settings page of your form builder to let your users continue to submit it. 


    Wir haben aber letzte Woche das Upgrade auf Bronze gebucht, daher verstehe ich die Meldung nicht. Gemäss dem Upgrade sollten bis 1000 Anmeldungen möglich sein.

    Besten Dank für die Prüfung und Ihr Update.

    Freundliche Grüsse

    Fabienne Lüthi

    SGUM-Geschäftsstelle

    sgum@sgum.ch

  • Profile Image
    ashwin_d
    Answered on March 24, 2021 at 10:59 AM

    I am sorry for the trouble caused to you. I did check your account and did not find any issue with that. You have an active bronze plan and your usage is well within the limit of bronze plan.

    The issue you are having with your form "Anmeldung Didaktikkurs und Tutoren- & Kursleitertagung Mai 2021" is because it is currently disabled. I would suggest you to please enable your form from form setting and that will solve your problem. Please check the screenshot below:

    1616597815_605b533785476_disabled.gif

    You may also like to take a look at the following guide on how to enable/disable form: https://www.jotform.com/help/180-how-to-enable-or-disable-a-form

    Hope this helps.

    Do get back to us if you have any questions.

    If you prefer to receive help in your native language, please let us know, and we'll forward your ticket to our German Support Team.