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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email alerts only display the first two letters of the selected language from the Language Picker widget.

    Asked by aryan129 on December 05, 2013 at 09:29 AM

    Language Picker dosent wrk (option)

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    Answered by EliezerN on December 05, 2013 at 10:47 AM

    Thanks for contacting us.

    I tested the Language picker widget and it worked fine from my side while filling out the form, however, when I checked the submissinon data it only show the first two letters, is that the error you are having?

    If so, let me inform you that I've forwarded this issue to our next level support. You will receive the update via this thread when the issue is fixed.


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    Answered by aryan129 on December 09, 2013 at 01:47 PM

    no, it doesnt work at all

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    Answered by EliezerN on December 09, 2013 at 03:39 PM

    Thanks for getting back to us.

    As I mentioned in my previous message, I submitted a ticket to our next level support describing the issue of the wrong result in the email alert as it was also an issue. So, if the widget is not working at all from your side, try removing it and then re-add it. If you already embeded the form to a webpage try reembeding it using the iframe code at this time, here's how to get the iframe code: Getting the form iFrame code

    But if none of those solutions work, kindly open a new thread to post the issue there and share with us the URL of the form or of the webpage where the form is embeded and we will further investigate.