What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditional Formatting not working?

    Asked by SAPPHIRESignage on December 05, 2013 at 11:11 AM

    Yesterday I set up all my conditional formatting and it worked perfectly, today when I logged into my form none of it works?! I didn't alter any of the rules though... I went to the help section and found this link to double check my conditioning was correct: http://www.jotform.com/help/196-How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry

    None of the condtional sample links seem to be working either on this help page... Is something down on the site? Any thoughts would be appreciated...

    Screenshot
    JotForm check site www
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    Answered by Wtfuck on December 05, 2013 at 11:14 AM

    It's a general problem !

    Hope jotform will fix it faster !!

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    Answered by MartinSA on December 05, 2013 at 11:19 AM

    And this is the second time over a short period that this important function isn't working anymore :-(

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    Answered by Wtfuck on December 05, 2013 at 11:22 AM

    In december when lost of work to do !!!

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    Answered by SAPPHIRESignage on December 05, 2013 at 11:32 AM

    Up and running now!!!!

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    JotForm Support

    Answered by joey on December 05, 2013 at 11:50 AM

    It is fixed right now.

    Thanks.