What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Issues with conditional formatting

    Asked by BegyleBrewing on December 05, 2013 at 11:32 AM

    We have a conditional format in our form that has stopped working. Need help.


    Please call 810-241-5845

    Page URL:

  • Profile Image
    JotForm Founder

    Answered by aytekin on December 05, 2013 at 12:01 PM

    The problem should now be fixed. Can you check it and let us know if the problem continues. You might need to first clear the caches:


  • Profile Image

    Answered by cettox on December 05, 2013 at 12:04 PM

    Hi, we released a fix on conditionals, yet when I carefully examined your form, I saw that the field bound to your action, is missing, can you try again, adding missing field? Thanks.