What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm recivieng an aswer of a form, 500 times.

    Asked by MarcelaB on December 05, 2013 at 12:19 PM

    The form is:

    http://form.jotformpro.com/form/33243301856954

    I've send a few hours ago for 260 contacts, but i have receiven about 500 answer from the same contact.

    I appreciate you support.

    Thanks for advanced.

    Marcela Báez

    marcela.baez@alco.cl

    Chile

    Page URL:
    http://form.jotformpro.com/form/33243301856954

    thanks same
  • Profile Image

    Answered by jedcadorna on December 05, 2013 at 01:31 PM

    Hi Marcela,

    Thank you for contacting us. I have checked your submission and I can see that some of the users made multiple submissions, that could be the reason on why you receaved twice a number of your contacts and I can see that this is not a duplicate submission, it was the user who made the submission multiple times.

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