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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why i received in my mail the form in a code sorce?

    Asked by jorgealaniz on June 13, 2011 at 11:20 AM
    why i received in my mail the form in a code sorce? example

    This is a re-post of a comment on How To Add The Form Title On The Notification Email?

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    JotForm Support

    Answered by liyam on June 13, 2011 at 11:25 AM

    Hello jorgealaniz,

    It is possible that the email client that you have cannot read HTML data. This is normally the setup to web hosting with web email services.

    When an alert is sent to your email address, it is by default in HTML.  Unless you choose the template in your email alert settings to use the plain text version.

    If you still would like to receive HTML versions of your email, you might have to manually set it up in your webmail, if this is not possible then you might consider using email client applications such as MS Outlook, MS Outlook Express, Mozilla Thunderbird, Eudora, etc.

    I hope you find this information useful. 

    If you need further clarification regarding this matter, or if you have other questions or concerns, please let us know.