What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form isn't accepting photo submissions

    Asked by cumarketing on December 05, 2013 at 02:22 PM

    I have a multiple photo uploader on our form - are there stipulations I should let applicants know about? Multiple users have said it's not working.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on December 05, 2013 at 04:26 PM


    Please give us more details on how it was not working. 

    Was there any error encountered?

    I tested your form here http://www.cuchristmascribs.com/#!enter/clk2 and was able to successfully upload photos and submit the form.



    Please update us.


  • Profile Image

    Answered by cumarketing on December 06, 2013 at 09:38 AM
    I don't know exactly what the problem is, but not one person has been able
    to get the form to work. Multiple people have mentioned the photo upload as
    the source of frustration.
  • Profile Image
    JotForm Founder

    Answered by aytekin on December 06, 2013 at 10:33 AM

    I also tried it and don't see any problems. It could be a problem on a specific browser. Can you find out what type of browser they are using?