Missing fields in notification email

  • LMSLLC2012
    Asked on March 25, 2021 at 6:03 PM

    https://form.jotform.com/210407067063144


    under settings> email notification

    Not all the field are shown so emails being sent back are not complete due to missing fields.

    I need to fixed asap.

    No idea how to correct this

    1616709762 605d08824e2cc Screenshot 10

    Thank you

    Page URL: https://form.jotform.com/210407067063144
  • egehatirnaz JotForm Developer
    Replied on March 26, 2021 at 1:43 AM

    Hello,

    I see your issue and the missing fields on your email configuration. You can add another notification email by clicking on the "Add an email" button.

    1616736974 605d72ce5aeff Screenshot 10

    Click on the "Notification Email" option and you will see that the newly generated email has all the fields covered.

    1616737047 605d7317eaf31 Screenshot 21

    After doing that, please make sure that all other settings such as the recipient address, included PDFs, etc. are the same as the initial email configuration.

    I hope this helps!
    If you have any questions, please let us know.