Missing fields in notification email

  • Profile Image
    LMSLLC2012
    Asked on March 25, 2021 at 06:03 PM

    https://form.jotform.com/210407067063144


    under settings> email notification

    Not all the field are shown so emails being sent back are not complete due to missing fields.

    I need to fixed asap.

    No idea how to correct this

    1616709762_605d08824e2cc_

    Thank you

  • Profile Image
    egehatirnaz
    Answered on March 26, 2021 at 01:43 AM

    Hello,

    I see your issue and the missing fields on your email configuration. You can add another notification email by clicking on the "Add an email" button.

    1616736974_605d72ce5aeff_

    Click on the "Notification Email" option and you will see that the newly generated email has all the fields covered.

    1616737047_605d7317eaf31_

    After doing that, please make sure that all other settings such as the recipient address, included PDFs, etc. are the same as the initial email configuration.

    I hope this helps!
    If you have any questions, please let us know.