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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Day Countdown Widget https support

    Asked by AGSD-UK on December 05, 2013 at 05:34 PM

    Both countdown widgets only provide two characters for the day field. My event is over 200 days away and I would like to be able to use one of these widgets.

    Page URL:
    http://www.jotform.com//?formID=33386373540860

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    JotForm Support

    Answered by Mike_T on December 05, 2013 at 06:07 PM

    Thank you for contacting us.

    Please try to increase the Countdown Widget Width, it should add the missing digit.

    However, this is not the case for the Day Countdown Widget. I will submit a ticket to fix the missing digit on the Day Countdown Widget.

    We will let you know once it is fixed.

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    Answered by AllanMuir on December 05, 2013 at 06:46 PM
    Thanks for your help. I managed to get three digits in the Countdown Widget
    but sadly it doesn't display for me in my Drupal website:
    http://www.gsdgiant.org.uk/content/secure-entry-form
    Any Ideas?
    Allan
    Allan Muir
    Development Director, AGSD-UK
    Old Hambledon Racecourse, Sheardley Lane, Droxford, SO32 3QY

    Office 0300 123 2790 (9-5, M.T.W.Th) 2799 (Out of hours) mobile 07950
    646265
    Web: www.agsd.org.uk
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    JotForm Support

    Answered by ardy0689 on December 05, 2013 at 08:16 PM

    Hello. We apologize for this inconvenience. I am having the same issue but I found out that using the form in its secured version(HTTPS) is the cause of this problem. While it will run fine on non-secured link of the form(HTTP).

    I will add this detail on the ticket that my colleague has escalated. You will be updated on this thread once it is fixed. Thank you

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    JotForm Support

    Answered by EltonCris on February 18, 2014 at 11:59 PM

    @AllanMuir

    Sorry to update you late. Day Countdown Widget should be working with secure forms (https) already.

    Regards!

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    Answered by convenus on October 27, 2015 at 07:04 AM

    Hello,

    I am having the same problem, there is a digit missing with the Day Countdown Widget (Should appear as 125 days and the countdown shows 25 days). 

    Could you please help regarding this matter?

    Many thanks and kind regards.

    Juliette