Why is my jotform disabled/suspended?

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    Jana Smith 
    Asked on March 25, 2021 at 08:30 PM

    I have customers trying to fill out my form this evening. I received two submissions, but have 3 other customers getting a "form not found" error... and now I can't login! Help!!!

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    tommy
    Answered on March 26, 2021 at 06:28 AM

    Hello,

    During periodic checks by our system, your forms were automatically blocked because they look suspicious. I checked your forms and reactivated your account as no form field appeared to violate our terms of use.

    The "Cash App" sentence might trigger the security filter. You can remove this sentence for next time.

    For further information you can check our terms of use below;

    https://www.jotform.com/terms/. 

    Please contact us again if you need further assistance.