My account is locked

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    Simon Van Es 
    Asked on March 26, 2021 at 12:13 AM

    Hi, I've got a message saying our account is locked because we are phishing.
    We definitely are not phishing as the forms are used by internal staff for internal processing data.

    How can we get the account turned back on?

    Kind Regards,
    Simon

  • Profile Image
    Nik_M
    Answered on March 26, 2021 at 10:48 AM

    The form you provided is located on the account tzlimited. The account is active. The issue was resolved on the following thread: https://www.jotform.com/answers/2995175