My count was disabled for a problem with your service

  • Profile Image
    Asked on December 06, 2013 at 12:26 PM

    I'm Marcela Báez from Chile

    My user name is

    I had a problem with the form

    I received about 3000 answer from the same contact.

    Today i got an email becuase my count was disabled because i reached the limits of my acount.


    I nedd as soon as possible get my information.

    Marcela Báez



  • Profile Image
    Answered on December 06, 2013 at 12:59 PM

    Hello Marcela,

    I have reactivated your account and reduced the submission count. I believe there is a spammer abusing your form. I suggest that you configure your form to accept only 1 submission per IP address to prevent this spammer from using your form.

    Check out the image below to learn how to do that:


    Hope this helps!